Hi experts,
I am experiencing an issue that I need to resolve. It is that I lose the connection from SUM GUI (locally) to the SL Controller running on the remote server.
Currently I am doing an upgrade and after some time, e.g. when I have an error and don't notice it immediately, I get a warning message.
"The connection to the SL Controller is down.
The SDT GUI will reestablish the connection, when possible."
On the server I get the following error message:
May 26, 2014 7:49:47 AM [Error]: com.sap.sdt.engine.core.communication.FactoryAlreadyRegisteredException: Factory for key 'com.sap.sdt.engine.core.com
munication.FactoryKey@13c2c5f4' is already registered.
May 26, 2014 7:49:47 AM [Error]: com.sap.sdt.engine.core.communication.FactoryAlreadyRegisteredException: Factory for key 'com.sap.sdt.engine.core.com
munication.FactoryKey@13c2c5f4' is already registered.
May 26, 2014 7:49:47 AM [Error]: com.sap.sdt.server.core.ServerException
May 26, 2014 7:49:51 AM [Warning]: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
May 26, 2014 7:49:51 AM [Warning]: Error while closing connection.
May 26, 2014 7:49:51 AM [Error]: com.sap.sdt.engine.core.communication.SendException: Error while sending data.
Network input/output exception has occurred: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
java.net.SocketException: Broken pipe
May 26, 2014 7:49:51 AM [Error]: com.sap.sdt.engine.core.communication.SendException: Error while sending data.
Network input/output exception has occurred: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
javax.net.ssl.SSLException: java.net.SocketException: Broken pipe
java.net.SocketException: Broken pipe
My current assumption is that the firewall drops the connection due to inactivity.
The main issue then is:
although I restart my local SUM GUI and reconnect to the server I can't continue the upgrade because the Buttons are "unclickable" (grey).
Currently I always had to restart SUM including the services on ther server (SL controller).
My question is:
- what can I do to avoid this connection loss?
- Is there a option to set a "keep alive" to the network connection?
so that the firewall does not validate the connection as idle and drops?
Unfortunately we can't do much about the firewall settings due to security restrictions.
I would be glad to hear from you.
Kind regards,
Niklas